In our ever-changing world, one of the biggest challenges organisations face is how to stay on top of their game while adapting to new markets, new requirements and environments. To stay competitive, their workforce needs to be up-to-date with the latest trends and technologies, so it is not uncommon for employees to attend trainings in the workplace and here the trainers play a vital role. Two separate sets of skills and knowledge are needed for any trainer to be effective. While the subject matter knowledge is often understood well, it is the core facilitation skills, aspects of presentation dynamics, nuances of training design & content development and understanding basics of effective delivery & monitoring effectiveness that differentiates a world class trainer.