KEY SKILLS TO INFLUENCE CUSTOMER

Every salesperson needs to have extraordinary influencing skills in order to get buy-ins from his customers/clients. This ability to influence can help a salesperson prepare a pitch that grabs his customers’ attention and close sales. In this module, we will empower you with various influence models and enable you with ways to use them effectively.

KEY TAKEAWAYS:

  • Understand the need to influence

  • Understand the Receptive and Expressive Model of Influence

  • Different situations where the receptive and expressive model of influence has to used