CLOSING SALES THROUGH NEGOTIATION

It is natural for customers to raise objections or concerns once the salesperson has made his/her pitch. Therefore, it is essential for a salesperson to have the ability to handle objections effectively in order to close a sale. The relationship with the customer does not end once the sale has been closed, it has just begun. Therefore, it is vital that the salespeople follow up with the customers to maintain a successful relationship. This program helps the salespeople to handle objections tactfully using negotiation skills. It also helps them close the sales successfully and build long-lasting relationships with customers.

AFTER THE PROGRAM THE PARTICIPANTS WILL BE ABLE TO:

Understand different types of objections raised by a customer
Use a step-by-step strategy to handle objections tactfully
Understand and effectively use a strategy to negotiate
Close sales and follow up with customers to build long-lasting relationships

 Create a great customer experience and get repeat business

DURATION : 1-2 DAYS

(Approx)

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